At Trekoholics, we value your privacy and trust. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website (trekoholic.in), social media platforms, and services. By using our services, you consent to the practices described here.
We are committed to protecting your data in line with the Information Technology Act, 2000 and applicable privacy regulations.
1. Information We Collect
We may collect and store personal information that you share with us through:
- Online booking forms, enquiry forms, and website interactions.
- Social media platforms (Instagram, Facebook, LinkedIn, etc.).
- Email communications and written declarations/forms.
- Participation in our treks, expeditions, contests, or campaigns.
This may include:
- Name, contact details, and postal address.
- Billing and payment details.
- Travel preferences and booking history.
- Photos, videos, and testimonials shared voluntarily during treks.
2. How We Use Your Information
Your data helps us deliver and improve our services. We may use it to:
- Confirm bookings, manage itineraries, and handle logistics.
- Contact participants in case of safety alerts or emergencies.
- Enhance services based on reviews, feedback, and usage analysis.
- Send newsletters, offers, and updates (with your prior consent).
- Create promotional content using trek photos/videos unless opted out in writing.
- Coordinate with trek leaders, guides, and local partners for trip arrangements.
3. Marketing & Remarketing
To keep you informed about our services, we may use:
- Google Ads Remarketing
- Meta (Facebook/Instagram) Remarketing
- Google Analytics Demographics & Interest Reporting
These platforms use cookies to display targeted content based on your previous interactions with Trekoholics.
Opt-out options:
4. Sharing of Information
We do not sell or rent your personal information. Data may only be shared when:
- Required to fulfil bookings with trusted partners (trek leaders, guides, or vendors).
- Necessary to comply with legal obligations or court directives.
- To prevent fraud, enforce Terms & Conditions, or ensure participant safety.
- During mergers, acquisitions, or company restructuring (with privacy safeguards).
5. Data Security
We use secure systems and industry-standard measures to protect your personal data. While we take all reasonable precautions, no method of digital transmission or storage is 100% secure, and we cannot guarantee absolute protection.
6. Your Rights
As a Trekoholic participant, you have the right to:
- Request access to your personal information.
- Ask for updates or corrections to your data.
- Opt out of marketing communications.
- Request deletion of your data (subject to legal obligations).
7. Cookies Policy
We use cookies and similar technologies to:
- Improve user experience on our website.
- Monitor site traffic and performance.
- Personalise content, services, and advertisements.
You may disable cookies in your browser settings; however, this may affect website functionality.
8. External Links
Our website or platforms may contain links to third-party websites. Trekoholics is not responsible for the content or privacy practices of those external sites.
9. Policy Updates
This Privacy Policy may be revised from time to time. Any updates will be published on this page with the date of revision.
10. Contact Us
For questions, concerns, or to exercise your data rights, please reach us at:
📧 Email: info@trekoholic.com
🌐 Website: www.trekoholic.in
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