Privacy Policy
Trekoholics views the protection of user privacy as a crucial principle. We understand that our users and their personal information are among our most valuable assets. Trekoholics stores and processes user information, including any sensitive financial data collected (as defined under the Information Technology Act, 2000), on secure systems that are safeguarded by physical and technological security measures in compliance with the Information Technology Act, 2000, and related rules. If you object to the transfer or use of your information in this manner, please refrain from using our website or any other social media platform managed by Trekoholics.
INFORMATION WE GATHER
Trekoholics records, stores, and analyzes data available to us through various platforms, including our website, Facebook page, Twitter handle, Instagram account, LinkedIn page, or similar channels. This also includes physical forms and declarations submitted to Trekoholics. The information collected may include but is not limited to:
- Personal details such as name, email, contact number, and address.
- Payment information for bookings and transactions.
- Images and videos captured during expeditions that may feature participants.
- Website interaction data, including browsing behavior and preferences.
The data we collect enables us to enhance safety measures and improve our services.
HOW TREKOHOLICS USES AND PROCESSES CUSTOMER DATA
Trekoholics is committed to protecting your information. While we use your data to enhance your experience, we may need to share your contact details with relevant vendors for safety and logistical arrangements.
During our treks, we capture photos, record videos, and create intellectual property that may feature participants. Unless explicitly requested otherwise, we consider permission granted to use such content on our platforms. We also encourage participants to share their own pictures and videos, for which we provide proper credits before publication.
We use customer data for:
- Ensuring customer safety and contacting users in case of urgent concerns.
- Sending marketing and promotional messages with prior consent. Users can opt out anytime.
- Managing referral programs, contests, and promotional activities.
- Conducting research and analytics to enhance services and optimize user experiences.
- Resolving customer grievances and improving satisfaction.
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